We offer free shipping on domestic orders that are $48 and above (pre-taxes). Free shipping is automatically applied at checkout for qualifying orders. Orders under $48 will be charged our standard shipping rate of $6.5.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

After signing up for our email, we'll email you a welcome code. If it's not in your inbox, please check your spam and junk folders. If you still can't find it, contact our customer service with your sign-up email, and we'll resend the code.

You can change your shipping address only within a few minutes after placing your order. Please contact our customer service at info@cerasinecera.com immediately. We'll make every effort to update your address before your order is processed. For quicker assistance, include 'Shipping Address Change' in your email's subject line.

At Cera Sine Cera, we offer a range of secure payment methods to make your shopping experience seamless and enjoyable. You can pay using major credit cards like Visa, MasterCard, and American Express. We also support payments via reputable digital services such as PayPal and ShopPay.

Please note that for customer security, the billing name and address you provide must match those linked to your chosen payment method. Cera Sine Cera reserves the right to cancel any orders that do not meet these security criteria.

At Cera Sine Cera, we craft each product with great care and attention to detail. Due to the personal nature of our fragrances, we do not accept returns/exchanges or issue refunds. We encourage you to thoughtfully make your selections before finalizing your order. If you're new to our brand, we suggest starting with our Cera kit, featuring samples of our four signature scents. This way, you can discover the perfect fragrance for you before purchasing a full-size bottle. Plus, the kit comes with a special $10 discount code for your next order.

To apply, roll the ball on your skin, focusing on pulse points like your wrists, behind your ears, and the insides of your elbows. These warm spots on your body help diffuse and amplify the fragrance throughout the day. Use a light touch, rolling back and forth a couple of times, and avoid rubbing the skin after application to preserve the integrity of the scent. For an extra hint of aroma, you can also apply a small amount to the ends of your hair.

Our products are 100% vegan, cruelty-free (tested only on our willing team members!), and free from parabens, phthalates, and any harmful toxins.

Absolutely! With the purchase of our Cera Sample Kit, you have the opportunity to explore each of our fragrances in a 2ml bottle, allowing for a closer acquaintance with our collection. Following your purchase, we'll send you an email containing a promo code that grants you a $10 discount on your first 10 ml fragrance roll-on purchase. If you encounter any issues receiving the email or using the promo code, please don't hesitate to contact us at info@cerasinecera.com and our team will happily assist.

The shelf life of our oil-based fragrance typically extends for several years if stored properly. To maximize its longevity, keep the fragrance in a cool, dark place away from direct sunlight and heat. While the scent may evolve subtly over time, the quality remains exquisite.

We advise using the candle base available on our website to ensure safety and stability. Always position the candle on a surface that's resistant to heat. Be aware that the candle's surface will become hot while lit and for a short period after extinguishing. Wait for the candle to fully cool before handling it. Avoid placing the candle in drafty areas. It's crucial to never leave a lit candle unwatched. Always burn the candle where you can see it, and keep it away from flammable objects, children, and pets.

You can contact us through our contact page! We will be happy to assist you.